Currently, we offer support via e-mail, Twitter, Reddit, Facebook, and our live chat widget on our site. All our support channels are manned by real human beings who are more than happy to help you with whatever questions or concerns you have!
In recent months, we've transitioned away from phone support in order to provide the best service we can for our customers. We made the leap because it’s just not an efficient way for us to help people. Resolving an issue over the phone takes a lot longer than it does to resolve the same issue via chat or email. With keeping these matters on e-mail and the like, we also have an accurate record of what's been discussed already so you don't have to repeat yourself!