Unfortunately, if your customer's order is shipping internationally from a third-party fulfiller based in the United States, it may be subject to customs duties/fees as this is a necessary evil of international trade. We wish there were a way around them! Again, please recommend that your customers check in with their local laws regarding any taxes or fees they may have to pay once the order arrives. Local postal services may also require a fee for the completion of delivery. These fees, like customs fees and taxes, are not included in any calculated shipping charges, and we're not able to calculate the amount you may be charged for customs on our end of things. We are also not able to mark any orders as 'gifts' nor are we able to adjust the price declared on an order. We do not issue any refunds for customs fees, shipping, or the cost of an order should your customer refuse to pay the customs fees.