We offer customer service to your customers on TeePublic. Please have them reach out to us via the Contact Us page. To ensure they receive the quickest support possible, please instruct them not to use the “I'm a Designer and I Have a Question” option on the contact us page (this email will go to designer support and then will need to be re-routed), and to only write in once per issue (every time they write in they get pushed to the back of the queue). We’ll take it from there!